Select your email appication from the tabs below for instructions.
1 – Select “settings” from your home screen.
2 – Select the “mail” option from the settings menu.
3 – Select the “accounts” option from the mail menu.
4 – Select the “add account” option from the accounts menu.
5 – Select the “other” option from the add account menu
6 – Enter your provided email account information, Then select “next”.
7 – Tap IMAP, Enter your email server information (incoming: ax.email Outgoing: ax.email) email address and password, then select “next”.
8 – Select “Save”.
9 – Go back to you home screen and select the “Mail” app.
10 – If email setup was successful the mail should should download if there is any.
1 – Launch the Settings app on your device, Once it launches, tap on Cloud and Accounts.
2 – On the next screen, tap Accounts.
3 – Tap on Add Account, Then Select Personal (IMAP), near the bottom of the screen, as the Account Type.
4 – Enter your email address
5 –Enter your password
6 – Enter the following incoming settings:
Username: Your Email Address
Password: Your mailbox password
Server: ax.email
Tap Next
7 – Enter the following outgoing settings:
Make sure Require signin is enabled.
Username: Your Email Address
Password: Your mailbox password
SMTP Server: ax.email
Tap Next
8 – Select the options desired, and tap Next
9 – Account Name: Used to distinguish account from others in the device
Your name: Name to be displayed in outgoing messages
Tap Next
10 – You are all set! Go back to the main menu, open the Gmail app and your messages should start syncing. Please give it a few minutes to download data before troubleshooting.
1 – Search Control Panel in the search bar.
2 – Select the ” view by” option and select large icons.
3 – Select the “Mail (Microsoft Outlook)” icon.
4 – The email profiles window will appear, Select Add.
5 – Give you new profile a name and click ok.
6 – Select “manual setup” and click next.
7 – Select POP or IMAP.
8 – Enter the following server details:
Your name: Name shown on outgoing emails
Email address: Your Email Address
Account Type: IMAP
Incoming Server: ax.email
Outgoing Server (SMTP): ax.email
Username: Your Email Address
Password: Your mailbox password
9 – Select More Settings, Then select the outgoing server tab then check “my outgoing server (SMTP) requires authentication”.
10 – Select the advanced tab and enter port numbers Incoming server: 993 select SSL/TLS Outgoing server: 465 SSL/TLS then click ok.
11 – Select close
12 – uncheck set up outlook mobile, then click finish
13 – You are all set! Go back to the main menu, open the Email app and your messages should start syncing. Please give it a few minutes to download data before troubleshooting
Download the Outlook for iOS app from the App Store
1 – Once it downloads; open it, and tap the blue Get Started button.
2 – Enter your email address
3 – Tap Add Account
The app by default will use Exchange as the account type, we need to change it. Tap Not Exchange on the top right.
Then tap Change Account Provider
4 – Select IMAP
5 –Enter your mailbox password and a description of the account then enable the Advanced Settings slider
6 – Enter the following settings on the screen, as shown below:
Email: Your Email Address
Display Name: Your name
Description: something to help you distinguish the account
IMAP Incoming Server: ax.email
Username: Your Email Address
Password: Your mailbox password
SMTP Outgoing Server: ax.email
Username: Your Email Address
Password: Your mailbox password
Once you’re done, click the checkbox on the top right corner
7 – Tap Maybe Later to skip adding another account.
8 – You may go through the app tutorial by clicking on the arrow on the bottom right, or tap Skip to skip it.
9 – Once you see the Inbox of your mailbox, you are all set! It may take a few minutes to download mail depeding on a variety of factors
1 – Search Mail in the search bar.
2 – Choose Advanced Setup.
3 – Choose Internet Email
4 – Enter the following server details:
Email Address: Your Email Address
Username: Your Email Address
Password: Your Password
Account Name: Name to Identify the account on the device
Send your Messages using this name: your Name/Bussiness Name
Incoming Email Server: ax.email
Account Type: IMAP4
Outgoing (SMTP) Email Server: ax.email
Leave all options ticked.
5 – Choose Done
6 – The Email Account is now setup and the mail should now download
1 – Open Mozilla Thunderbird, Enter your name, email address and password and select Configure Manually.
2 – Enter the following server details:
Your name: Name shown on outgoing emails
Email address: Your Email Address
Password: your mailbox password
Incoming Server
Protocol: IMAP
Hostname: ax.email
Port: 993
Connection Security: SSL/TLS
Authentication Method: Autodetect
Username: Your Email Address
Outgoing Server
Hostname: ax.email
Port: 465
Connection Security: SSL/TLS
Authentication Method: Autodetect
Username: Your Email Address
Select Re-test
3 – Select Done
4 – Select Finish
5 – Select set as default
6 – You are all set! Go back to the main menu, open the Email app and your messages should start syncing. Please give it a few minutes to download data before troubleshooting
1 – Search Mail in the search bar.
2 – Choose Advanced Setup.
3 – Choose Internet Email
4 – Enter the following server details:
Email Address: Your Email Address
Username: Your Email Address
Password: Your Password
Account Name: Name to Identify the account on the device
Send your Messages using this name: your Name/Bussiness Name
Incoming Email Server: ax.email
Account Type: IMAP4
Outgoing (SMTP) Email Server: ax.email
Leave all options ticked.
5 – Choose Done
6 – The Email Account is now setup and the mail should now download
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